Shipping policy

Welcome to BrilliantKid.in, proudly operated by Kuber Marketing. We’re excited to bring learning right to your doorstep with our thoughtfully designed educational worksheets and resources. Please take a moment to review our shipping policy to understand how your orders are processed, shipped, and delivered.

🕒 Order Processing

  • Processing Time: Orders are processed within 1–2 business days (excluding weekends and public holidays) after you receive your order confirmation email.

  • Shipping Confirmation: Once your order has been shipped, you’ll receive an email or SMS notification with tracking details.

  • Order Changes: Need to modify your order? Contact us immediately after placing your order. We'll do our best to accommodate changes, but we cannot guarantee modifications once processing begins.

🚚 Shipping Rates & Delivery Time

  • Shipping Charges: Shipping fees are calculated and displayed at checkout, based on your delivery location and order value.

  • Estimated Delivery Times:

    • Standard Shipping: 5–7 business days

    • Express Shipping: 2–3 business days (where available)

Please note that delivery times may vary depending on your location, local courier performance, and unforeseen conditions such as weather or holidays.

📍 Shipping Locations

  • Domestic Shipping Only: We currently ship to all locations within India.

  • Pincode Serviceability: If your pincode is not serviceable by our courier partners, we will reach out to you for alternative options.

📦 Order Tracking

  • Once your package is shipped, you’ll receive a tracking link via email or WhatsApp.

  • You can monitor the status of your shipment in real-time through the link provided.

⚠️ Shipping Issues

  • Lost or Damaged Packages: If your order is lost, delayed, or arrives in a damaged condition, please contact us immediately. We will coordinate with our shipping partner to investigate and resolve the issue promptly.

  • Incorrect Address Disclaimer: Please ensure your shipping address is correct before placing the order. We are not responsible for deliveries made to incorrect addresses provided at checkout.

🔁 Returns & Exchanges

For information regarding return eligibility and refund policies, please visit our Return & Refund Policy.

📞 Contact Us

For any questions or concerns related to shipping, feel free to reach out:

We’re here to help you Monday to Saturday, 10 AM to 6 PM.